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Where to get in-app help

When you are logged in to TolaData, you can get help without leaving the platform:

  • Guides: click the Guides button at the bottom left of the screen to open the integrated product tour, with self-paced guided tours of the main features and tutorial videos.
  • Help: click the Help button at the bottom left of the screen to chat with our customer support team.
  • Email: write to support@toladata.com.
TolaData screen showing the Guides and Help buttons
The Guides and Help buttons at the bottom left of the screen

We reply to support requests within 60 minutes during business hours and within 24 hours outside business hours. See Support, Security and Data Protection.