ENGAGEMENT MANAGER

Key Information

  • Start date: ASAP
  • Job location: Remote (Candidate must be located in a timezone between CET +3 and CET -3; not residing in the EU)
  • Employment relationship: Full-time (40 hours/week) on a contractor agreement

How to Apply

  • Send the following to jobs@toladata.com: cover letter, CV, salary expectation
  • For questions about the role or application process, contact: jobs@toladata.com

About Us

TolaData (www.toladata.com) is a socially-driven tech company providing a web-based Software as a Service (SaaS) product for the not-for-profit, international cooperation, and social impact sectors. The platform supports:

  • Program management
  • Monitoring & Evaluation (M&E)
  • Impact reporting

We are an established and recognized brand with 110+ clients worldwide across all continents. Our clients include:

  • iNGOs
  • Multilateral and binlateral donors and funders
  • Government bodies
  • Foundations
  • Social enterprises
  • Local and community organizations
  • Research bodies

Our main office is in Berlin, Germany, with team members in Hanover (Germany), Amman (Jordan), Nairobi (Kenya), and across India.

We are a closely-knit team that values a supportive work culture and a positive working environment. We are passionate about delivering high-quality services while supporting development, humanitarian, and impact-driven programs globally.

TolaData is fully owned by Athena Infonomics (www.athenainfonomics.com).

The Role: Engagement Manager

The Engagement Manager is responsible for:

  • Managing client accounts, including contractual and administrative aspects
  • Building strong, long-term client relationships
  • Implementing digital transformation projects
  • Supporting international clients in the International Development sector
  • Rolling out a digital monitoring tool
  • Delivering software trainings to ensure effective adoption and ongoing use

Profile

We are looking for someone who:

  • Is motivated to work in a value-driven social enterprise with an innovative digital approach
  • Has strong digital literacy and communication skills
  • Is self-guided, reliable, and quick to learn
  • Is fluent in English and speaks at least one additional language: French, Spanish, Arabic
  • Has experience in MEL / M&E / MEA
  • Has worked with digital monitoring and/or data collection tools
  • Has a minimum of 3 years of experience in the international development sector, NGOs, foundations and philanthropies, as well as we public sector organizations
  • Has experience implementing digital projects and project management experience
  • Is a sophisticated yet responsible user of AI tools

Nice to Have

  • Sensitivity to cross-cultural communication
  • Start-up experience
  • Coding or data science skills
  • Experience in conducting trainings

Our Offer

  • Be part of making a value-driven product successful
  • Work within an international team
  • Flat hierarchies in a small team
  • A great and supportive working environment

About TolaData

TolaData is a leading digital platform for Monitoring & Evaluation management, created by passionate development professionals and digital innovators to transform the way the not-for-profit sector monitors and evaluates projects.

The TolaBrief Newsletter

A monthly round-up of news and useful links on the digitisation of the sustainable development sector, from the team at TolaData

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