{"id":20132,"date":"2022-04-22T12:29:59","date_gmt":"2022-04-22T12:29:59","guid":{"rendered":"https:\/\/www.toladata.com\/docs\/guia-de-inicio-rapido-2\/solucion-de-problemas-principales-consejos-y-soluciones-rapidas\/"},"modified":"2022-04-22T14:25:05","modified_gmt":"2022-04-22T14:25:05","password":"","slug":"solucion-de-problemas-principales-consejos-y-soluciones-rapidas","status":"publish","type":"docs","link":"https:\/\/www.toladata.com\/es\/docs\/guia-de-inicio-rapido-2\/solucion-de-problemas-principales-consejos-y-soluciones-rapidas\/","title":{"rendered":"Soluci\u00f3n de problemas: principales consejos y soluciones r\u00e1pidas"},"content":{"rendered":"\n<p>\u00bfHa encontrado un problema en su cuenta de TolaData? Hemos ideado algunas soluciones r\u00e1pidas comunes que le ayudar\u00e1n a volver a funcionar.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Utilice la \u00faltima versi\u00f3n de Google Chrome o Microsoft Edge<\/strong><\/li><\/ul>\n\n\n\n<p>TolaData funciona de forma \u00f3ptima con Google Chrome o Microsoft Edge. Si est\u00e1 en otro navegador, como Safari o Firefox, le recomendamos que descargue Chrome y utilice TolaData desde all\u00ed. Aseg\u00farese de que est\u00e1 actualizando su navegador regularmente.<\/p>\n\n\n\n<p class=\"has-text-align-center has-x-large-font-size\"><img decoding=\"async\" width=\"180\" height=\"65\" class=\"wp-image-20170\" style=\"width: 180px;\" src=\"https:\/\/www.toladata.com\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-22-at-16.22.45.png\" alt=\"\"><\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Actualice su p\u00e1gina<\/strong><\/li><\/ul>\n\n\n\n<p>Una actualizaci\u00f3n r\u00e1pida actualizar\u00e1 el contenido y le dar\u00e1 la \u00faltima versi\u00f3n de la p\u00e1gina.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img decoding=\"async\" width=\"74\" height=\"68\" src=\"https:\/\/lh5.googleusercontent.com\/tQimXepPO7V0WaG3WDIkt-osS6SaIHTMkTCmInBfmIT4D-MjP-WGnAqboJbUfZs0y0ZUDa_0K58bozvXpHdtRZ1uNURUjUHlYjTvRHNVt30LX-pVdSrH5eEKMqhdAfA-dkykyv7C\"><\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Borre su cach\u00e9<\/strong><\/li><\/ul>\n\n\n\n<p class=\"has-text-align-left\">A veces el cach\u00e9 almacenado puede impedir que se muestre el contenido actualizado. \u00bfNo est\u00e1 seguro de c\u00f3mo borrar su cach\u00e9? Haga clic en el art\u00edculo correspondiente para usted a continuaci\u00f3n.<\/p>\n\n\n\n<p class=\"has-text-align-left\"><a href=\"https:\/\/support.google.com\/accounts\/answer\/32050?hl=en&amp;co=GENIE.Platform%3DDesktop\">Para Google Chrome<\/a><br><a href=\"https:\/\/support.microsoft.com\/en-us\/microsoft-edge\/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4\">Para Microsoft Edge<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>\u00bfCu\u00e1l es su nivel de permiso?<\/strong><\/li><\/ul>\n\n\n\n<p>Hay dos tipos de cuentas de usuario: Org Admins y Org Users.<\/p>\n\n\n\n<p>Los Org Admins tienen acceso completo en toda la plataforma a todos los proyectos y datos y, adem\u00e1s, gestionan los ajustes de configuraci\u00f3n del sistema. Es posible solicitar m\u00e1s de una cuenta Org Admin.<br>A los Org Users se les conceden permisos a cada proyecto y a los datos asociados al ser a\u00f1adidos al equipo del proyecto con 4 posibles niveles de acceso como se detalla<a href=\"https:\/\/www.toladata.com\/es\/docs\/guia-de-inicio-rapido-2\/gestionar-los-miembros-del-equipo\/\" target=\"_blank\" rel=\"noreferrer noopener\">en esta gu\u00eda.<\/a><\/p>\n\n\n\n<p>Si no puede realizar una funci\u00f3n debido a su nivel de permiso, p\u00f3ngase en contacto con su Project Admin o Org Admin para que le ayuden.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>\u00bfNo ha encontrado su respuesta aqu\u00ed?<\/strong><\/li><\/ul>\n\n\n\n<p>Si su problema persiste, p\u00f3ngase en contacto con nuestro equipo de \u00e9xito del cliente utilizando nuestro servicio de sala de chat en vivo en la esquina inferior derecha de su pantalla.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><img decoding=\"async\" width=\"148\" height=\"146\" src=\"https:\/\/lh5.googleusercontent.com\/scX7e40tFd4mrZRLysPcs6PjoHFCnEYeUZDAF0MoK7PJdQ4rA45IwHoALh10vcyAnUxcj6YjccNyf9DsxIu8SrEDm3zeKftDOgj9datvfXr9jmLUzM7pGQhhOYPiCzihJK2zduiZ\"><\/p>\n\n\n\n<p>O env\u00ede un correo electr\u00f3nico a <a href=\"mailto:support@toladata.com\">support@toladata.com<\/a><\/p>\n\n\n\n<p>\u00a1Estaremos encantados de ayudarle!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfHa encontrado un problema en su cuenta de TolaData? Hemos ideado algunas soluciones r\u00e1pidas comunes que le ayudar\u00e1n a volver a funcionar. Utilice la \u00faltima versi\u00f3n de Google Chrome o Microsoft Edge TolaData funciona de forma \u00f3ptima con Google Chrome o Microsoft Edge. Si est\u00e1 en otro navegador, como Safari o Firefox, le recomendamos que [&hellip;]<\/p>\n","protected":false},"author":31,"featured_media":0,"parent":20036,"menu_order":10,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"doc_category":[],"doc_tag":[],"class_list":["post-20132","docs","type-docs","status-publish","hentry"],"year_month":"2026-04","word_count":311,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Chandani","author_nicename":"chandani","author_url":"https:\/\/www.toladata.com\/es\/author\/chandani\/"},"doc_category_info":[],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soluci\u00f3n de problemas: principales consejos y soluciones r\u00e1pidas - TolaData<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.toladata.com\/docs\/quick-start-guide\/troubleshooting\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soluci\u00f3n de problemas: principales consejos y soluciones r\u00e1pidas - TolaData\" \/>\n<meta property=\"og:description\" content=\"\u00bfHa encontrado un problema en su cuenta de TolaData? 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